Refund Policy
At ShortsKing, we strive to ensure your satisfaction with our services. This refund policy outlines the terms and conditions for refunds on our platform.
1. Eligibility for Refunds
Refunds may be considered under the following circumstances:
- Service unavailability due to technical issues on our end
- Billing errors or unauthorized charges
2. Refund Process
To request a refund, please contact our support team at [email protected] with your account details and reason for the refund request. We will review each request on a case-by-case basis.
3. Non-refundable Items
The following are generally not eligible for refunds:
- Subscription fees for active or used services
- Add-on services or features that have been used
- Custom or personalized services
4. Refund Timeframe
If a refund is approved, it will be processed within 5-10 business days. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution.
5. Changes to Refund Policy
We reserve the right to modify this refund policy at any time. Any changes will be effective immediately upon posting on this page.
Please refer to our Pricing Page to understand the pricing structure for our services.
Last updated: September 29, 2024
